When acute health issues or unexpected injuries occur, deciding where to seek care can be challenging. Choosing the right medical setting ensures you receive timely care while preserving hospital emergency departments for critical, life-threatening crises.
When to Visit Medi Plus Walk-In Clinic
Our walk-in clinic is equipped to diagnose and treat non-life-threatening conditions on a same-day basis:
- Minor cuts, scrapes, and abrasions requiring wound cleansing, dressing, or simple sutures
- Mild to moderate ankle, wrist, or knee sprains without visible bone deformity
- Minor superficial thermal burns (first-degree or small second-degree burns)
- Sore throats, ear infections, sinus pain, and seasonal respiratory illnesses
- Uncomplicated urinary tract infections (UTIs) with burning or urgency
- Acute skin rashes, insect bites, or mild allergic contact dermatitis
- Minor eye irritation, conjunctivitis (pink eye), or minor foreign bodies on the surface of the eye
When to Go to the Emergency Department (Peter Lougheed Centre)
Hospital emergency departments provide 24/7 advanced resuscitation, emergency surgery, and intensive imaging. Proceed to the nearest hospital emergency department (such as Peter Lougheed Centre in NE Calgary) or call 911 immediately for:
- Sudden chest pain, heaviness, or pressure radiating to the jaw, neck, or left arm
- Severe, sudden shortness of breath or inability to speak full sentences
- Signs of stroke (FAST: Face drooping, Arm weakness, Slurred speech, Time to call 911)
- Sudden severe head injury, loss of consciousness, confusion, or uncontrolled seizures
- Deep lacerations with uncontrolled arterial bleeding
- Suspected bone fractures with visible deformity or bone protruding through the skin
- Severe poisoning, chemical ingestion, or anaphylactic allergic shock
🧭 Telehealth Triage Available 24/7
If you are uncertain which level of care is required, call Health Link at 811. Registered nurses provide confidential assessment 24 hours a day. Medi Plus Clinic operates convenient walk-in hours in Calgary NE at 4818 Westwinds Dr NE.
